terms and conditions

Article 1: Applicability of the conditions

These general terms and conditions apply to every offer made by Entink and to every (distance) agreement that has been realized between Entink and a consumer. These terms and conditions can be found on the website of Entink and, upon request, the consumer will be provided with the text of these general terms and conditions electronically. 

Article 2: Offers

1. The offer contains a complete and accurate description of the products. The description includes, among other things, the size and condition and is sufficiently detailed to enable the consumer to make a proper assessment of the offer. 
2. The offer is without obligation. Entink is allowed to change or adjust the offer. In addition, Entink is not bound by (obvious) errors or mistakes in the offer.
3. The information in the offer is indicative and cannot give rise to compensation or termination of the agreement.
4. All Images of products are a true representation of the products offered. However, Entink cannot guarantee that the displayed colors exactly match the real colors of the products.

Article 3: Prices

1. Prices stated in offers of products or services include VAT and exclude shipping costs.
2. Costs of shipping, import and export rights, and insurance shall be borne by the consumer, unless expressly agreed otherwise.
3. Entink seeks to ensure that all information on the website, including prices, is accurate. However, for errors in the price of products, discrepancies, and changes in curries, Entink will bear no responsibility.
   
   

Article 4: The agreement

The agreement will be concluded at the moment at which a consumer accepts the offer and the conditions, and Entink sends an electronic confirmation that the product is in stock and will be delivered.

Article 5: Right of withdrawal and cancellations 

1. When purchasing products, a consumer has the right to dissolve the agreement, without giving reasons, during a period of 14 days. Entink is allowed to ask a consumer for a reason for this dissolution, but the consumer is under no obligation to state his/her reason(s).
2. The period stipulated in para. 1 commences on the day after the product was received by the consumer.
3. In case the consumer receives a damaged product, the consumer must notify Entink within 48 hours after the delivery takes place and send photographic evidence of the product and packaging. 

Article 6: Consumers’ obligations during the withdrawal period and costs involved 

1. During the withdrawal period, the consumer shall treat the product and its packaging with care. He shall only unpack the product as far as necessary to assess the nature, characteristics, and efficacy of the product. The point of departure here is that the consumer may only handle and inspect the product in the same way that he would be allowed in a shop. 
2. A consumer who wants to exercise his right of withdrawal shall report this to Entink, within the withdrawal period, by means of an e-mail to the general e-mail address of Entink.
3. This will be done as quickly as possible, but no later than 14 days after the day of reporting as referred to in para. 1, the consumer shall return the product by the same means as the product was delivered. The consumer will, in any case, have complied with the time for returning goods if he sends the product back before the withdrawal period has lapsed.
4. The consumer returns the product with all relevant accessories, in the original state and packaging, and in accordance with the reasonable and clear instructions provided by Entink.
5. The risk and the burden of proof for exercising the right of withdrawal correctly and in time rest upon the consumer.
6. The consumer bears the direct costs of returning the product.  

Article 7: Obligations in a case of withdrawal

1. When a consumer declares the withdrawal, after receiving such a declaration, Entink sends immediate confirmation of receipt.
2. Entink reimburses the consumer immediately with all payments, excluding any delivery costs Entink charged for the returned product, though at the latest within 14 days after the day on which the consumer reported the withdrawal. 
3. For any reimbursement, Entink will use the same payment method that was initially used by the consumer unless the consumer agrees to another method. Reimbursement is free of charge for the consumer.

Article 8: Contract fulfilment supply and implementation

1. Entink will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.
2. Taking into consideration that which is stated under 2 of these general terms and conditions, Entink will implement accepted orders with efficient expedition, though at the latest within 14 days, after payment of the products is received. If delivery suffers a delay, or if the delivery cannot be implemented, or only partially, the consumer will be informed about this at the latest 14 days after the order was placed. In this case, the consumer has a right to dissolve the agreement free of charge and a right to possible damages. 
3. Following dissolution in accordance with the previous paragraph, Entink refunds the consumer immediately the sum he had paid.
4. The risk of damage and/or loss of products rests upon Entink up to the moment of delivery to the consumer or a representative previously designated by the consumer and announced to Entink unless this has explicitly been agreed otherwise.

Article 9: Payment

1. As far as no other date is stipulated in the agreement or supplementary conditions, sums payable by the consumer should be paid within 14 days after the conclusion of the agreement. 
2. The consumer is obliged to report immediately to the Entink any inaccuracies in payment data provided or stated.
3. If a consumer fails to fulfill his payment obligation(s) in good time, after Entink has informed the consumer about the late payment, the consumer is allowed 14 days in which to fulfill the obligation to pay; if payment is not made within this 14-day period, statutory interest will be payable over the sum owed, and Entink has the right to charge reasonable extrajudicial costs of the collection he has incurred. These costs of collection amount to, at the most: 15% of unpaid sums up to €2,500; 10% over the next €2,500; and 5% over the next €5,000, with a minimum of €40. Entink can make departures from these sums and percentages that are favorable to the consumer.
4. If after 14 days after the order is placed, payment is not made, Entink is entitled to terminate the agreement -at its option in whole or in part -by means of a written notice to the buyer, without prejudice to its right to compensation.

Article 10: Intellectual property 

1. All intellectual property rights relating to the services and products of Entink and any other documents and materials provided by Entink are solely owned by Entink
2. A consumer agrees to do not in any way infringe the intellectual property rights of Entink or make those rights invalid and/or transfer ownership of such rights in jeopardy.
3. The copyright on the artworks, logos, data, photographs and other copyrightable elements is the sole property of Entink.
4. The consumer is not permitted to publish products purchased and/or to reproduce them. Entink can mediate between the artist and the buyer if the buyer wishes to publish the product in any way.

Article 11: Disputes

Agreements concluded between Entink, and a consumer and which are subject to these general terms and conditions are subject only to Dutch law.

Article 12: Others

1. Adjustments to these terms and conditions shall be effective only if the parties agree so in writing.
2. The invalidity of any provision of these Terms and Conditions shall not result in the invalidity of the entire Terms and Conditions. In the event that any provision is invalid, the parties will replace it in conjunction with a valid regulation in such a way that the scope of these terms and conditions shall remain in force.